Data protection

Valid from January 2024

In this Data Protection Statement, we explain how Flexsol handles personal data obtained from third parties via its website ("portal") or other means. “Personal data” refers to any information relating to an identified or identifiable individual, such as a first name, surname, address, email, date of birth, or telephone number.

By accessing our website (hereinafter the “portal” or “website”) or mobile apps and using our products and services, you declare that you have read this Data Protection Statement carefully and agree to the data processing described. If you do not agree with this Statement, you must refrain from accessing the portal or using our products and services.

1. Controller

The controller within the meaning of data protection law is Flexsol. Flexsol determines the purposes and means of processing your personal data and is responsible for processing and using it in accordance with this Data Protection Statement. If you have any questions or concerns regarding this Data Protection Statement or the processing of your personal data, please contact us at www.flexsol.in

2. Data Processing

All personal data collected is processed in compliance with the Indian Data protection laws. We collect and process personal data carefully, solely for the purposes outlined in this statement. We strive to anonymize or pseudonymize information wherever feasible to avoid direct identification of individuals.

3. Collection of Personal Data and Purposes of Data Processing

3.1 Personal Data Collected Automatically via the Portal

Flexsol collects and stores information that your browser transmits automatically in “server log files” when you visit our website. This includes:

  • IP address (anonymized or truncated where applicable)
  • Date and time stamp
  • Web browser and operating system
  • Browser version and language settings
  • Websites visited and the volume of personal data transferred

This data is used to ensure stable, secure operation and functionality of the portal, as well as to improve our services and offerings.

3.2 Personal Data Provided by You

We collect personal data voluntarily provided by you via online forms, emails, phone calls, or other means. This may include:

  • First name, surname
  • Postal address
  • Email address
  • Telephone number
  • Date of birth and gender

Providing this data is voluntary, but without it, we may be unable to deliver requested services.

We process this data for purposes such as:

  • Delivering, maintaining, and optimizing our products and services
  • Communicating with you to provide personalized information
  • Offering new products, services, and tailored recommendations
  • Compliance with legal and regulatory obligations
  • Handling recruitment and employment contracts
  • Defending against legal claims or conducting investigations
3.3 Legal Basis for Data Processing

The legal basis for processing your personal data includes:

  • Your consent (which you can withdraw at any time)
  • Performance of a contract with you (or steps toward concluding a contract)
  • Legal obligations (e.g., tax or judicial purposes)
  • Legitimate interests (e.g., ensuring service security, legal compliance, business continuity, and marketing)

If your data is processed based on your consent, you can withdraw consent at any time by contacting us at www.flexsol.in Note that the withdrawal will not affect data processed before your withdrawal.

4. Recipients of Personal Data

Only authorized personnel and service providers who need access to your personal data to fulfill the purposes described will have access to it. We may share your data with the following categories of recipients, as necessary:

  • Flexsol employees
  • Service providers processing data on our behalf (e.g., IT, hosting, support)
  • Legal advisors, authorities, or government agencies
  • Media and other parties in legal proceedings

All service providers are subject to confidentiality and data protection agreements.

5. Duration of Data Storage

We store your personal data only as long as necessary for the purpose it was collected. We also comply with statutory retention periods.

6. Cookies

Our website uses cookies to improve performance and user experience. You can manage cookie preferences through your browser settings. Categories of cookies we use:

  • Functional cookies: For functionality and user experience enhancement
  • Performance cookies: For analyzing site usage
  • Advertising cookies: To provide relevant ads and measure their effectiveness

You can configure your browser to block or delete cookies, but this may limit website functionality.

7. Security

Flexsol employs technical and organizational measures to safeguard personal data against unauthorized processing, accidental loss, or access. Despite these efforts, data transmission over the Internet is not entirely secure. We recommend submitting personal data through other channels, such as telephone, if you prefer.

8. Your Rights

You have the right to:

  • Access, rectify, or delete your personal data
  • Object to data processing or request data portability
  • Lodge a complaint with the relevant data protection authority
  • To exercise these rights, please contact us at www.flexsol.in
9. Changes to the Data Protection Statement

Flexsol reserves the right to amend this Data Protection Statement at any time. The version published on the website at the time of your visit will apply.

SRK Tele Energy India Pvt Ltd.

Unit No. 609-611, Tower C,
Unitech Business Zone,
Sector 50, Gurgaon-122018,
Haryana-INDIA

 

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: contact@flexsol.in
: (091) 124-4290477
   

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